Legal Documents

Pgbet Terms & Conditions – A Complete Guide to Using Our Services

Please read these Terms & Conditions carefully before opening an account or using pgbet's services. This document constitutes a legal agreement between you and pgbet.

Last Updated: June 2026 Bangla Version 18+ Only
Legally Binding
By using pgbet's services, you are deemed to have accepted these Terms & Conditions.
Written in clear, plain language
Under Bangladeshi Law
Regularly Updated
12
Key Terms & Conditions Sections
June 2026
Last Updated
18+
Age Restriction
English
Primary Language

Key Terms Highlights

Here are six key points to know before reading the full details

Account & Eligibility

You must be at least 18 years old to open an account with pgbet. Each person may register only one account. Providing accurate information during registration is mandatory.

Payments & Withdrawals

Minimum and maximum limits apply to deposits and withdrawals. KYC verification is required for large transactions. The same payment method must be used for both deposits and withdrawals.

Bonuses & Promotions

Each bonus has its own wagering requirement. Bonus funds cannot be withdrawn directly. The bonus balance will remain locked until all conditions are met.

Betting & Gaming Rules

Each betting market has its own rules. Bets placed due to a technical error may be voided. Accounts may be suspended if suspicious activity is detected.

Security & Privacy

Your account password and login credentials must be kept strictly confidential. Sharing account access with third parties is strictly prohibited. A separate data protection policy also applies.

Responsible Gambling

Pgbet provides voluntary limit-setting tools to help protect members. Self-exclusion is available if needed. Gambling is strictly prohibited for anyone under 18.

Important Notice: This document is a legal agreement between pgbet (pgbet.express) and its members. By using the pgbet website or mobile app, you automatically agree to these Terms & Conditions. If anything is unclear, please contact our support team.

1. Introduction & Applicability Introduction & Applicability

These Terms & Conditions pgbetApplies to use of the official website (pgbet.express) and mobile app. In these terms, "pgbet", "we", and "our" refer to the entity operating pgbet.express. "Member", "you", and "user" refer to any individual using pgbet's services.

By accessing the pgbet platform, creating an account, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use pgbet's services.

These Terms & Conditions are available in both Bangla and English. In the event of any conflict, the Bangla version shall prevail.

2. Account Registration Account Registration

To open an account at pgbet, the following conditions must be met:

  • You must be at least 18 years old at the time of registration.
  • Each individual may open only one account.
  • You must provide your correct name, mobile number, and date of birth at the time of registration.
  • The mobile number you register must be your own.
  • Opening an account using false or someone else's information is strictly prohibited.
  • Keep your account password strong and never share it with anyone.

If multiple accounts are found belonging to the same person pgbet reserves the right to close all accounts and forfeit any remaining balances.

3. Identity Verification (KYC) Know Your Customer

In accordance with international gaming regulations pgbet Members are required to verify their identity. KYC documents will be requested in the following circumstances:

  • Before making your first withdrawal.
  • For withdrawals of ৳50,000 or more.
  • If suspicious activity is detected on your account.
  • When pgbet requests information for verification purposes.

Documents required for KYC: a clear photo of your National ID (NID), passport, or driving licence, along with a selfie. KYC verification is typically completed within 24 hours.

4. Deposits & Payments Deposits & Payments

pgbetThe following policies apply to deposits at:

  • Minimum deposit: ৳200.
  • Maximum single deposit via bKash/Nagad: ৳30,000.
  • Deposits must be made only from a payment method registered in your own name.
  • Deposits from a third party's number or card (i.e., someone else's account) are not accepted.
  • Successful deposits are generally credited to your account within 5–15 minutes.
  • pgbet charges no extra fees on deposits.

If your deposit hasn't been credited within 30 minutes, please contact us via live chat with a screenshot of the transaction. We typically resolve such issues within 1 hour.

5. Withdrawal Policy Withdrawal Policy

For Withdrawal of Winnings pgbetmust comply with the following policies:

  • Minimum withdrawal: ৳500.
  • Maximum single withdrawal limit: ৳1,00,000.
  • Withdrawals will only be processed to the same payment method used for the original deposit.
  • KYC verification must be completed before your first withdrawal.
  • Standard withdrawals are processed within 3–10 minutes.
  • Withdrawals above ৳50,000 may take up to 24 hours to process.
  • Bonus funds cannot be withdrawn before the wagering requirements have been met.

In accordance with our anti-money laundering policy, deposited funds cannot be withdrawn without being wagered on at least one game. pgbet Reserves the right to investigate any suspicious transactions.

6. Bonuses & Promotions Bonuses & Promotions

pgbetVarious bonuses and promotions are available at pgbet. Each bonus comes with specific terms detailed on the Promotions page. General bonus policy:

  • Accepting a bonus requires you to meet the wagering requirements (generally 30–40x) before any withdrawal.
  • Bonus balances cannot be withdrawn before the wagering requirement has been met.
  • Each member may claim a bonus from any single promotion only once.
  • Bonuses are generally valid for 7–30 days. Any unused bonus will expire at the end of this period.
  • pgbet reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse is confirmed, the bonus and any associated winnings will be forfeited.

7. Betting Rules Betting Rules

With Respect to Sports Betting & Gaming pgbetThe following rules apply under:

  • Once a bet is confirmed, it generally cannot be cancelled.
  • If a match or event is cancelled, your stake will be refunded.
  • Minimum stake amounts and maximum payout limits for live betting are set separately.
  • pgbet reserves the right to review and void bets placed due to technical errors (such as server downtime or incorrect odds).
  • Match fixing or placing bets based on insider information is strictly prohibited.
  • Special rules for each game can be found on that game's section page.

8. Prohibited Activities Prohibited Activities

The following activities pgbetThe following are strictly prohibited at and may result in account closure and balance forfeiture:

  • Creating or operating multiple accounts.
  • Registering using a fake identity or someone else's personal information.
  • Creating or using accounts in a strategic manner to exploit bonus offers.
  • Attempting to gain an unfair advantage through hacking, software tools, or bots.
  • Using the platform for money laundering purposes.
  • Using abusive or inappropriate language toward support staff or other members.
  • Accessing the platform via VPN from 8 countries where online betting is prohibited.

9. Security & Privacy Security & Privacy

pgbet We use the highest level of technology to protect member data. You also have a few responsibilities:

  • Keep your password private and never share it with anyone.
  • If you log in from an unfamiliar device, change your password afterward.
  • pgbet will never ask for your password or OTP over the phone or by email.
  • If you notice any suspicious activity on your account, please notify our support team immediately.
  • pgbet is not liable for any account compromise resulting from malware or a virus on your device.

For full details on how we collect, use, and protect your personal information, please see our Privacy Policy Read.

10. Responsible Gaming Responsible Gaming

pgbet We believe betting is for entertainment — not addiction. We provide the following tools:

  • Option to set daily, weekly, or monthly deposit limits.
  • Self-Exclusion – Temporarily close your account for anywhere between 7 days and 6 months.
  • Loss Limit – Play is automatically stopped once losses reach a set amount.
  • Reality Check – Periodic reminders showing your session duration and win/loss summary.

Opening an account or playing on pgbet is strictly prohibited for anyone under 18. Parents may use parental control software. For more information, please contact us Responsible Gambling View page.

11. Changes to Terms & Conditions Changes to Terms

pgbet Reserves the right to modify these Terms & Conditions at any time. When changes are made:

  • Members will be notified in advance by email or SMS of any significant changes.
  • Any updated terms take effect from the date they are published on this page.
  • Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you may request that your account be closed.

12. Contact & Complaints Contact & Complaints

If you have any questions or complaints regarding these Terms & Conditions or pgbet's services, please contact us:

Live Chat

24/7 instant support. Average response time: 3 minutes.

Email

Support@pgbet.express – responses within 48 hours.

After a Complaint Is Submitted pgbet We aim to provide an initial response within 48 hours and a final resolution within 7 business days.

Play Responsibly & Within the Rules

Register with pgbet — Know the Terms First

Play safely within pgbet's Terms & Conditions. Register, claim your bonus, and enjoy the best online betting experience in Bangladesh.

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256-bit SSL
Fast
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App
Android & iOS

Frequently Asked Questions

Answers to the most frequently asked questions about payments & the app

pgbet does not generally charge any additional fees for withdrawals. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own transaction charges, which are outside pgbet's control. Regarding withdrawal limits — the minimum is ৳500 and the maximum per single withdrawal is ৳1,00,000. Up to three withdrawal requests may be submitted per day. For large withdrawals (above ৳50,000), KYC verification must be completed and processing may take up to 24 hours. Standard amounts typically arrive via bKash or Nagad within 3–10 minutes. If any withdrawal remains pending for more than 30 minutes, please contact us via live chat with your transaction reference number.

There are a few possible reasons why the app may not open or update. If an update is required: On Android, download the latest APK from pgbet.express. You can install the new version without uninstalling the old one — your data and account will remain intact. On iOS, go to the App Store, search for pgbet, and tap the "Update" button. If the app won't open without an update: Start by restarting your phone. If it still doesn't open, clear the app cache (Settings → Apps → pgbet → Clear Cache). Also check your internet connection — a weak signal can sometimes prevent the app from loading. If none of the above helps, open pgbet.express in your mobile browser — all features are available on the web version. You can also reach out via live chat and our technical team will be happy to assist.
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