Your Safety Is Our Priority
Pgbet believes betting is entertainment, not addiction. Our responsible gaming tools, limit-setting features, and support systems are here to keep you safe.
Free tools provided by pgbet to protect its members
Set your own daily, weekly, or monthly deposit cap. Reductions take effect immediately; increases kick in after 48 hours — a deliberate measure to prevent emotionally driven decisions.
Play will automatically stop once you've lost a set amount. This tool helps prevent the urge to keep betting emotionally after a loss.
Suspend your account for 7 days, 1 month, or 6 months. You won't be able to log in during this period. Once the break ends, you're free to start playing again.
Decide in advance how long you want to play. Once that time is up, you'll be logged out automatically. It's an effective way to prevent extended gaming sessions.
During play, pgbet will automatically remind you how long you've been playing and how much you've won or lost. This helps you stay aware and in control.
If you feel betting is no longer right for you, contact support to have your account permanently closed. You will have the opportunity to withdraw your balance first.
A closer look at every protection tool on pgbet
Set a maximum deposit amount per day. Once the limit is reached, deposits are blocked until the next day. Activate it from Settings > Limits.
Once you reach a set loss amount for the week, play will stop automatically. Keeping this active can protect you from major losses. The cycle runs Monday through Sunday.
30 minutes, 1 hour, or 2 hours — set your preferred session length in advance and the system will log you out when the time is up.
Voluntarily close your account for anywhere between 7 days and 6 months. Logging in is completely blocked for the entire duration.
| Limit Type | Effective from | Reduce | Increase | Status |
|---|---|---|---|---|
| Daily Deposit | Instant | Instant | After 48 hours | Active |
| Weekly loss | Instant | Instant | After 72 hours | Active |
| Session Time | On the next session | Instant | Instant | Active |
| Self-Exclusion (7 Days) | Instant | Not applicable | Upon expiry | Instant |
| Self-Exclusion (6 Months) | Instant | Not applicable | Upon expiry | Instant |
| Permanent closure | Via Support | Not applicable | Cannot be reopened | Permanent |
Betting is entertainment. It adds extra excitement to a cricket match and makes cheering for your favorite team even more rewarding — that's the whole pgbetpoint of betting. But when it crosses the line from entertainment into addiction, that's when problems begin. This is a truth that pgbet Always keeps it in mind.
Online betting is still relatively new to many people in Bangladesh. It's completely natural not to know how to keep things in check, when to stop, or where to turn for help. pgbetThe responsible gaming program was built with exactly this in mind — not just to tick a compliance box, but out of genuine care for members' wellbeing.
First, a quick note — pgbetThe responsible gaming tools available on pgbet are completely free and accessible at any time. Using them will not affect your account or result in any loss of bonuses. In fact, using these tools is a sign of awareness and self-control.
It's worth saying a bit more about deposit limits. Many people feel that setting a limit suggests they don't trust themselves. Actually, it's the opposite. Setting a deposit limit means you're taking charge of your own financial planning. For anyone who budgets monthly, this is an extremely effective tool. pgbetLowering a limit takes effect immediately, but increasing one requires a 48-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.
The loss limit is another essential tool. After a losing streak, many players fall into the trap of thinking "I'll win it back this time" and keep placing bigger bets. Psychologists call this "chasing losses," and it's one of the leading causes of serious financial harm. With a loss limit in place, the system will automatically stop you — even if you don't want to stop yourself.
A word on self-exclusion: choosing to use it means you've recognised that a break is what you need right now. That's not a sign of weakness — it's self-awareness. pgbetSetting up self-exclusion on pgbet is straightforward — just head to the "Responsible Gaming" section in your account settings and it takes only a few minutes. Once activated, there is absolutely no way to access the account before the chosen period ends.
The reality check feature is a favourite among many members. During your session, a notification pops up — "You've lost ৳800 in the last 2 hours. Do you want to continue?" That small prompt gives you a moment to pause and reflect. Seeing the real picture helps many members make smarter decisions.
Anyone under 18 pgbetMinors are not permitted to open an account. Date of birth is verified at registration, and age is confirmed through a government-issued ID during the KYC process. If an underage account is detected, it is immediately closed and the full balance is refunded.
One final note — betting addiction is a mental health condition, and there is absolutely no shame in it. If you feel like betting is no longer in your control, or it's affecting your relationships or work, don't wait — pgbetContact support. We won't judge — we'll help.
The questions below will help you reflect on your betting habits. If you answer "Yes" to more than three, consider taking a break.
Chasing losses by placing bigger bets to win back what you've lost?
Using household money for betting?
Have family or friends expressed concern about your betting?
Do you feel restless or irritable when you're not betting?
Finding it hard to focus on work or studies because betting is on your mind?
Tried to stop but couldn't?
These questions are not a substitute for professional medical advice. If you or someone you know may be struggling with addiction, please consult a mental health professional.
Temporarily suspend your account in just a few steps
Log in to your account at pgbet.express or on the app.
Click the profile icon in the top right corner and select "Settings".
Go to the Settings menu and look for the "Responsible Gaming" option.
7 days, 1 month, or 6 months – choose a break duration that works for you.
Confirm with your OTP or password and it takes effect immediately. You will receive a confirmation SMS.
If you experience any issues with the app, you can also activate self-exclusion by contacting us directly via live chat or emailing support@pgbet.express.
If you're seeing these signs, it's time to reach out for help
Pgbet's support team is available 24/7 and can assist in Bengali. If you'd like to talk about addiction, reach out via live chat or email — no judgment, just help.
Support@pgbet.express – Report any issue confidentially.
Our commitments to member well-being
Answers to the most frequently asked questions about accounts and benefits