Data Protection & Privacy
At pgbet, keeping your personal information secure is our highest priority. Everything about what data we collect, why we collect it, and how we protect it is clearly laid out here.
How pgbet Manages Your Information – Six Key Aspects at a Glance
At registration, we collect your name, mobile number, and date of birth. During payments, transaction details are recorded, and a copy of your ID is kept for KYC verification.
Collecting your information is necessary for account management, payment processing, fraud prevention, and legal compliance. No unnecessary data is ever requested.
Pgbet never sells your personal information. Data is only shared with payment processors and licensing authorities — and only to the extent necessary.
All your data is protected through 256-bit SSL encryption, firewalls, and regular security audits. Unauthorised access is completely prevented.
Even after account closure, data may be retained for up to 5 years if required by law. After that period, it is securely deleted or anonymised.
You have the right to access, correct, or delete your personal data at any time. Contact our support team and pgbet is obligated to fulfill your request.
Overview: This Privacy Policy constitutes the data agreement between pgbet (pgbet.express) and its members. By using pgbet, you are deemed to have accepted this policy. Our core commitment: your data will never be sold.
pgbet (pgbet.express) takes your personal data privacy very seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure.
This policy applies to both the pgbet website and mobile app. By using any pgbet service, you are considered to have agreed to this policy.
pgbet pgbet complies with GDPR (General Data Protection Regulation) and international data protection standards. Protecting your information is both our legal obligation and our ethical commitment.
pgbet Three categories of data are collected:
A) Information You Provide Directly
B) Automatically Collected Data
C) Information Received from Third Parties
pgbet Your password, full bank account number, or credit card number is never stored. Payment details are passed directly to the relevant mobile banking provider.
Information Collected pgbet We use your information for the following purposes:
| Purpose of Use | What Information Is Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, number, email | Contractual Requirements |
| Payment & Transaction Processing | Payment Information & KYC | Contractual & Legal Obligations |
| Fraud & Money Laundering Prevention | Transaction history, IP | Legal Obligations |
| Support & Complaints | Chat history, account information | Legitimate Interest |
| Promotions & Bonus Offers | Gaming history, preferences | Consent (opt-out available) |
| Responsible Gaming Monitoring | Gaming patterns, spending data | Legitimate Interests & License Conditions |
| * pgbet obtains separate consent before sending any marketing communications. You can opt out at any time. | ||
pgbet We use industry-leading technology to protect your data. Our security layers include:
No platform can guarantee 100% security on the internet. However, pgbet Every available and advanced security measure is taken to protect your data to the fullest extent possible.
pgbetCookies are used on the website. Cookies are small text files stored in your browser. We use three types of cookies:
| Cookie Type | Purpose | Validity Period | Opt-Out |
|---|---|---|---|
| Login Sessions & Security Tokens | Session | Not Possible | |
| Page visits and usage pattern analysis | 1 Year | Possible | |
| Language preference, theme settings | 6 Months | Possible |
To disable cookies, you can adjust your browser settings. However, disabling essential cookies may cause the website to not function properly.
pgbet Your data is never kept longer than necessary. Retention periods depend on the type of information:
Once the defined retention period expires, your data is either securely deleted or anonymized so that you can no longer be identified.
Under GDPR and international data protection laws, you have the following rights, and pgbet They are required to comply with:
To exercise any of your rights, contact us at support@pgbet.express or reach out via live chat. pgbet Responses will be provided within 30 days. Requests are processed after identity verification.
pgbet-'s services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
pgbet This Privacy Policy may be updated when necessary. In the event of any changes:
For any questions regarding the Privacy Policy, data access requests, or complaints:
Support@pgbet.express – Privacy-related requests are responded to within 30 days.
Instant support, 24/7. Most general queries are answered within minutes.
Before creating an account on any online platform, a natural question comes to mind — "Where will my data go?" It's a question everyone should ask, and pgbetIt's wise to know this before sharing your information with -.
In short, pgbetInformation provided is collected for three purposes: account management, payment processing, and legal compliance. No unnecessary data is requested beyond these purposes, and collected data is never sold to third parties. This is not merely a promise — pgbet is contractually bound to uphold this commitment under the terms of its international gaming licence. pgbet Legally obligated.
The details you provide at registration — your name, mobile number, and date of birth — are needed to create your account. Without age verification, someone under 18 could sign up, which is strictly prohibited. Asking for your date of birth is part of regulatory compliance, not just data collection.
Many users have concerns about the KYC (Know Your Customer) process. Uploading a photo of your national ID can feel a little uncomfortable — but it's an industry-wide standard in international gaming and is essential for preventing financial fraud. pgbetKYC documents are stored on encrypted servers and can only be accessed by authorized compliance personnel.
On the security of your payment information — pgbet Your bKash or Nagad PIN is never known to us, nor do we ever need it. Payments are made directly through your mobile banking app. pgbet- only receives transaction confirmation messages — not full payment details.
Many users aren't fully aware of how cookies work. pgbetThe website uses three types of cookies — essential (for login sessions), analytics (to improve the website), and preference cookies. Analytics and preference cookies can be disabled through your browser settings.
From a technical data protection standpoint, pgbet pgbet uses 256-bit SSL encryption — the same standard used by banking websites — making it virtually impossible to intercept or alter data in transit. In addition, all stored data is encrypted separately at the database level.
If you close your account or remain inactive for a long time, is your data kept? Yes, but only for a limited period. Financial records and KYC documents must be retained for up to 5 years under anti-money laundering laws. After that, they are securely deleted or anonymised.
Finally, stay informed about your own rights. If you want to view, correct, or delete your data, simply email support@pgbet.express and we'll take care of it. pgbet We are required to respond within 30 days. These rights are not just on paper — they are fully enforceable in practice.
How We Protect Your Information
Answers to the most frequently asked questions about accounts and bonuses